Service Warranty Policy
SAFETY WARNING: SERIOUS INJURY MAY RESULT FROM
- Tire failure due to under inflation / overloading – follow owner’s manual or tire placard in vehicle.
- Explosion of tire / rim assembly due to improper mounting – only specially trained persons should mount tires.
- All custom wheel lug nuts must be retorqued after 25 miles and checked periodically.
NATIONWIDE LIMITED WARRANTY
These limited warranties apply only to parts and labor shown on your invoice – there may be other components in a system that are not covered.
General Warranty Info
Warranty Agreement - All Services ††
The Roll by Goodyear outlets warrant that the performed repairs will be free from defects in material or workmanship for either 24 months or 24,000 miles, whichever comes first, or the warranty periods for selected services as specifically outlined in the warranty brochure provided by the dealer at time of purchase. This warranty will also be honored by any participating Roll, Just Tires or Goodyear Auto Service retailer nationwide††, if you require warranty service 25 or more miles from the location where the warranted original service was performed.
If you experience a warranty-related problem with the repaired vehicle as a result of a defect in either workmanship or material during the warranty period, this Roll by Goodyear provider will perform the repairs again, including parts and labor, under the terms of the warranty as outlined. Warranty repairs do not extend original warranty periods. In addition, if a vehicle is more than 25 miles from the original repair facility and requires being towed, a towing benefit on "Approved Claims" up to $50.00 will be applied. The participating retailer must call 1-800-426-0733 to obtain warranty authorization from the Warranty Administrator prior to any warranty repair being performed.
Warranty repair costs are covered up to the cost of the original repair.
IMPORTANT: Please keep the warranty brochure that was provided by the retailer at the time of purchase, along with your service invoice(s). These documents are required in order to exercise your warranty privileges.
This warranty does not apply to vehicles used commercially.
Service Warranty Policy
This warranty is only for you and the vehicle serviced. It is not transferable. Roll by Goodyear is a division of The Goodyear Tire & Rubber Company (“Goodyear”). Goodyear will not be responsible for any consequential, incidental or indirect damage under this warranty. Implied warranties shall be limited to the duration of this warranty and shall exclude consequential damages. This warranty gives you specific legal rights and you may have other rights which vary from state to state.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you (but in no event shall the inapplicability of such limitations or exclusions invalidate any other terms of this warranty). A buyer of Goodyear products or service has the right to have warranty service performed during the warranty period. The warranty period will be extended for the number of whole days that the vehicle has been out of the buyer's hands for warranty repairs. If a covered condition exists within the warranty period, the warranty will not expire until the condition has been fixed. The warranty period will also be extended if the warranty repairs have not been performed due to delays caused by circumstances beyond the control of the buyer, or if the warranty repairs did not remedy the condition and the buyer notifies the outlet which performed the warranted service of the failure of the repairs within 60 days after they were completed. If, after a reasonable number of attempts, the condition has not been fixed, the buyer may return his/her vehicle for a replacement of parts, if applicable, or a refund, in either case, subject to deduction of a reasonable charge for usage. This time extension does not affect the protections or remedies the buyer has under any law.
††Not all services are provided by all locations. Roll by Goodyear is not a Goodyear Tire & Service Network retailer.
Services With Warranties
NOTE: Steering or suspension parts installed after the alignment voids the limited warranty.
PARTS: 6 months or 6,000 miles, whichever comes first.
LABOR: 6 months or 6,000 miles, whichever comes first.
Road hazard warranty service
All Roll by Goodyear locations will honor optional road hazard warranty coverage purchased by a consumer and administered by Sonsio Administrative Services, Inc., only for Goodyear, Dunlop and Kelly products. The road hazard warranty service coverage will be administered according to the terms as set forth in those purchased programs. See the road hazard warranty service coverage provided by the outlet at time of purchase for details.